Key-Sun - Privacy Policy

Key-Sun is fully committed to providing you with high quality services through a relationship based on the highest standards of trust. Key-Sun needs information from you in order to optimise our offering and the services we are providing on your behalf. This information may range from personal details through to wine preference information. Key-Sun will follow all of its legal obligations to ensure that your information is secure, protected and remains confidential.

Key-Sun encourages its members to review our privacy policies and raise any suggestions or concerns with us through the appropriate mechanisms we have in place. The contact details for our privacy officer are detailed at the end of this document.

Collection of information

Key-Sun may need to collect information from you in order to optimise our offering and the services we provide our customers. Information we collect may include:

• Personal address, age, gender and contact information
• Information relating to testimonials, feedback or success stories submitted via our websites or other communication mechanisms

We may obtain this information from you through a number of ways:

• Via forms on our official website(s)

¨ youthelixir.com.au

¨ keysun.com.au

¨ greenmedicine.com.au

• Via email communication between yourselves and official email addresses set up within our domains (as listed above)
• Via phone conversations or facsimile transmissions with authorised Key-Sun representatives.
• Other information we collect that you may not be aware of includes:

¨ Dates and times at which you access our websites on the internet

¨ The domain name from which you access our websites through the internet

¨ The internet address of the site from which you linked to our websites

Security of information

Key-Sun will retain your information in a secure environment and ensure confidentiality is maintained. Information may be stored in Key-Sun databases or in Key-Sun hard or electronic document copy.

Non disclosure of information

Key-Sun will not disclose your personal information to third parties except where the provision of our services necessitates that we do so. For example:

• The provision of shipping or courier services.
• Banking information relating to transactions we are performing on your behalf.
• Mailing information relating to specific Key-Sun services and promotions.

Any information provided to third parties is done so under the legal protection of mutual non-disclosure agreements with the suppliers.

Accessing your information

At any point you can request access to the information that we hold about you. This can be performed through contacting our privacy officer. Our privacy officer will verify your identity then provide you with the records you require. If you discover any inaccuracies in the information that we hold about you, please inform us and we will correct the information as soon as possible. Key-Sun is committed to maintaining accurate records to ensure we are providing you with the best possible service.

Any information that is no longer required by Key-Sun is destroyed. You may at any time request that your information be removed from the Key-Sun records.

“Opting out” of communication

The nature of the Key-Sun service offerings dictates that we will contact our members at times to maximise our offering to you. This may include details of upcoming events, promotions, new services we are offering or self assessment performance surveys. It my also be necessary that we contact you during the provision of our services. Should you wish to opt out of direct communication then you are able to do so by informing us. Key-Sun will record your preference and action it accordingly.

Further information and enquiries

Key-Sun are happy to discuss with you further any aspects of our privacy policies or address any concerns you may have. Similarly if you have any suggestions relating to privacy we would like to hear from you as we are committed to ensuring the privacy of your information and the quality of the services we provide you.

Privacy Officer Contact Details

Company Key-Sun Laboratories Pty Ltd

Email privacyofficer@keysun.com.au

Web www.keysun.com.au

FV01/20051219

End of document.